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Frequently Asked Questions

Everything about our free online PDF tools in one place.

✓ No watermark✓ No signup✓ Secure
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General

Is PDF Convert Prime really free?
Yes — our core tools are free, with no watermark and no signup. The site is supported by ads so you can convert, merge, split, and optimize PDFs at no cost.
Which tools are available?
We offer: PDF to Word, Word to PDF, Merge PDF, Split PDF, PDF to JPG, and Image to PDF. All tools work on desktop and mobile.
Do I need to install anything?
No. Everything runs in your browser — nothing to install. Just upload your file, process, then download.

Privacy & Security

Are my files secure and private?
Yes. Uploads use HTTPS. Files are processed in a private temp folder and removed on a schedule. You can also click “Convert/Merge/Split Another” to clear the session right away.
Do you store my documents permanently?
No. We keep files only long enough to process and let you download the result. We never sell or reuse your content.
Can I share files safely?
Yes. Use the built-in Share button. On supported devices, it shares the actual file; otherwise a secure link is copied to your clipboard so you control who sees it.

File Limits & Compatibility

What file types do you accept?
PDF for most tools; DOC/DOCX for Word to PDF; JPG/PNG/HEIC for Image to PDF; and standard PDFs for Merge/Split. See each tool’s page for exact types.
Is there a maximum file size or page count?
Limits vary by browser/device. If a very large file fails, try splitting first with Split PDF, then convert/merge the pieces.
Do you support password-protected PDFs?
Locked PDFs can’t be processed unless you remove the password in your PDF app. Once unlocked, upload here and proceed.

How-to & Troubleshooting

How do I merge only selected pages?
Go to Merge PDF, add your files, and type a page range like 1-3,5 on each file card. Click Merge PDFs to combine only those pages.
How do I split a PDF into individual pages?
Open Split PDF. Leave the range empty to extract every page as a separate PDF, or enter 1-3,5,9-12 for specific pages. Download individually or Download All (ZIP).
My output looks different — how can I preserve formatting?
For complex documents (fonts/tables), re-export the source to PDF/A or DOCX first, then reconvert. If images are the goal, try PDF to JPG for exact page snapshots.

Popular Tools

PDF to Word

Turn PDFs into editable DOCX in seconds.

Word to PDF

Create clean, shareable PDFs from DOC/DOCX.

Merge PDF

Combine multiple PDFs or selected pages.

Split PDF

Extract pages or ranges into new PDFs.

PDF to JPG

Save any page as a high-quality image.

Image to PDF

Combine JPG/PNG/HEIC into a single PDF.

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